Personal Hold Message
This is related to "Custom Hold". You can offer a hold message that delivers your own information or music.
Queue"You are currently third in line." If you not once want to miss a call, verify that your package comprises message queuing. When getting several calls at the same time, your callers will be engaged in a queue until the next available representative cans response the call.
Questionnaires
If your considering to gather information from your callers, then consider a strategy with questionnaires
included. Callers are requested a series of questions that you plan. Their responses are entered through pressing numbers on their keypad and the replies are kept digitally so that you can evaluate the information in Microsoft Excel or related program.
Random Hold Music
The plan replaces through different genres of music for the callers on hold.
Return Calls
This valuable feature permits you to link a call from your voice mail. Whereas listening to the message, just enter the suitable keys and you will be linked to the number in charge for the message.
This is related to "Custom Hold". You can offer a hold message that delivers your own information or music.
Queue"You are currently third in line." If you not once want to miss a call, verify that your package comprises message queuing. When getting several calls at the same time, your callers will be engaged in a queue until the next available representative cans response the call.
Questionnaires
If your considering to gather information from your callers, then consider a strategy with questionnaires
included. Callers are requested a series of questions that you plan. Their responses are entered through pressing numbers on their keypad and the replies are kept digitally so that you can evaluate the information in Microsoft Excel or related program.
Random Hold Music
The plan replaces through different genres of music for the callers on hold.
Return Calls
This valuable feature permits you to link a call from your voice mail. Whereas listening to the message, just enter the suitable keys and you will be linked to the number in charge for the message.
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